NHTSA Complaint #11646633 — 2023 CHEVROLET TAHOE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11646633
Vehicle 2023 CHEVROLET TAHOE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I was driving my 2023 Tahoe on the interstate, in the far left lane. I had my wife and 2 kids in the car. Suddenly I noticed the air turned off and the dashboard screen went blank. I noticed that the car was now in neutral and the accelerator was not providing any response. I put on my hazards and started to merge across 7 lanes of highway without using brakes because we were going up a hill. We lost momentum in the second to last lane and could not move. The Tahoe then switched to park and the electrical system kept shutting off and rebooting. This also resulted in the hazard lights turning off for brief moments in time, so it was not effectively alerting other travelers of our dysfunction. (This repeated for the next 30 minutes until the battery died.) During that 30 minutes we were stuck in the lane with traffic buzzing around both sides of us honking and people screaming at us. My wife and 2 young children were upset and crying from the commotion. Poluce and emergency response team arrived, flagged traffic and drug the vehicle off the road.car was stuck in Park, with no ability to move to neutral. So tire rubber was smeared across the last 2 lanes and into the right shoulder. Later a tow truck arrived and hauled to dealership. The car had ~11,000 miles and bought the vehicle 2 months ago. This should not happen with new cars.

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