NHTSA Complaint #11646614 — 2023 KIA K5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11646614
Vehicle	2023 KIA K5
Component	POWER TRAIN
Date of Incident	October 5, 2023
Date Filed	March 5, 2025
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2023 Kia K5. The contact stated while driving at approximately 70 MPH, the transmission unexpectedly downshifted, shuddered, and there was an abnormal sound coming from the vehicle. The Electronic Stability Control Warning Light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.

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