NHTSA Complaint #11646572 — 2016 FORD EXPLORER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11646572 |
| Vehicle | 2016 FORD EXPLORER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 57,770 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the contact heard a loud sound coming from the engine compartment. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the lower transmission and bolts had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 57,770.
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