NHTSA Complaint #11646535 — 2020 NISSAN ROGUE

The drivers seat failed (Mechanic's words) From the report, "Seat rivets loose can not tighten. will need to replace seat frame." This puts my safety at risk because in an accident, the seat could come off, causing me to go through the windshield, crush injuries, the seat collapsing and being thrown backwards into back seat passengers in the event of getting rear ended. If the seat that I am seat belted in to detaches from the frame, none of the other safety features will matter. Airbags will be useless as will the seatbelt. When I had my oil changed on January 25, 2025, I asked them to check the drivers seat because it was moving slightly. I noticed the movement the week before. I assumed a bolt may be loose for some reason and needed to be tightened. I was shocked when they told me the seat frame failed and could not be fixed. I needed a new seat frame. I had another mechanic tell me to call Nissan because it had to be a manufacturer defect. It was not caused by wear and tear and is not normal. In researching this online, I found other people that have Nissan Rogues that have also had a problem with the driver's seat being loose and/or moving a bit. I did not report this to my insurance because I don't think I should have to pay for it. My car is less than 5 years old and only has around 42,000 miles on it. I contacted Nissan. After they investigated, they offered to pay 70% of the replacement cost. At first, I agreed but after rethinking it, I don't think I should have to pay over $400 to fix a problem that I didn't cause. There was no warning light. This is what I found online~No, a failing front seat frame in a newer Nissan Rogue is not considered normal and could indicate a serious safety issue, as Nissan has issued recalls for certain Rogue models due to potential problems with seat frame welding, which could affect occupant safety in a crash; if you suspect your Rogue's front seat frame is failing, you should immediately contact your Nissan dealer to chec