NHTSA Complaint #11646486 — 2024 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11646486 |
| Vehicle | 2024 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I purchased this vehicle brand new off of the lot February 2024. Since then, I have had two incidents where in the middle of driving my vehicle has completely shut off. The first experience, I was driving 50+ mph. First my headlights went out, my engine shut off, my dashboard shut off, and I was cruising without power or control over my vehicle for about 5 seconds before everything turned back on. I took my car to the dealership where they “could not confirm concern” after driving around for 15 miles trying to recreate the issue. They stated no codes or issues were shown on their end and returned the car to me. 6 months later during late October, my car did the same thing. I was driving 40+ mph and my car shut off in the middle of me driving. I contacted my dealership to inform them it happened again. They told me they did not have any available appointments to bring my car in. Out of frustration I did not bring it in until a few weeks ago for a regular check up. I gave them the exact date and time that my vehicle shut off and they again could not find the issue that caused the car to turn off. I was informed by a Hyundai representative that he anticipates this issue getting worse as it happened twice in the first year of owning it. That when it happens again to get my car towed by Hyundai roadside assistance and straight to the dealership. As stated, I lose complete control of the vehicle. Luckily both instances I have been on a straight road but I have concerns that this could happen at the wrong time leaving my injured.
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