NHTSA Complaint #11646482 — 2022 KIA TELLURIDE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11646482
Vehicle 2022 KIA TELLURIDE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

I have an ongoing problem with this vehicle that KIA will not address. My alternator was replaced under warranty last April 30 and when I got it back, the CV boot was leaking grease all over the underside of the car. It took 6 weeks to get them to replace the cv boot (June 14). After that it continued to spray grease all over the underside of my car and there is an increasing amount of vibration going down the road. KIA said they didn't notice a problem when I took it back in August. I took my vehicle to an independent shop who said that at a minimum the front passenger cv axle needed replacement but that there is also a lot of play with the lower center motor mount. KIA did ended up replacing both cv axles when I took it back because at that point I had a significant wobble in the front end when I drive at speeds of 40-60mph. When I got my car back from cv axle replacement the problem was improved but there was still a vibration that has been increasingly worse. I returned my vehicle to KIA in January and they said they don't feel anything in the drive train but that now my tires have worn unevenly and need replacement. My tires were rotated every 6,000 miles and the vibration/wobble contributed to their uneven wear. I have replaced the tires and an alignment has been done, but it the symptoms are worse. Searching through social media and various sources show that the front passenger cv axles are a common issue for the Tellurides and a lot of people are experiencing similar problems. My suspension checks out. All of the obvious things have been ruled out and the required maintenance has been performed. I have had 3 occasions where there was a noise that sounded like something coming apart going down the road. I have concerns that this vehicle is unsafe to drive. I feel that KIA is not going to address this problem unless there is a recall requiring them to do it.

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