NHTSA Complaint #11646423 — 2019 INFINITI QX50
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11646423 |
| Vehicle | 2019 INFINITI QX50 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KS |
Consumer Description
On February 28, 2025, while driving home form work in my 2019 Infiniti QX50, on a 4 lane highway, I slowed to turn across 2 lanes of oncoming traffic to a side county road. I made it across the highway and the vehicle immediately lost all power. I coasted to a stop on the side of the road. I tried to restart the car and it would not start. I called for a tow and had it taken to the nearest repair shop. The vehicle was inspected and I was informed the engine was blown and would need to be replaced. Prior to this happening, there were no sounds, indicators or warnings of any possible issues. I have owned the vehicle since February 2020. It has always been maintained on schedule (records available). In fact, the vehicle was thoroughly inspected by Infiniti in October of 2024, when I had to have the rear lift gate motor replaced. I was told everything looked good, timing belt had no wear, there were no leaks or concerns. The only recommended services at that time were to change the brake fluid and antifreeze. The vehicle is available for any and all requested inspection.
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