NHTSA Complaint #11646261 — 2018 HONDA ODYSSEY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11646261
Vehicle	2018 HONDA ODYSSEY
Component	POWER TRAIN
Date of Incident	January 9, 2025
Date Filed	March 4, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

My 2018 Honda Odyssey experienced a heavy snowfall in January 2025. The control panel displayed an alarm, Power Tailgate Problem , and the trunk door could not be opened. I asked a professional who pointed out that it is usually due to water intrusion into the control unit located on the rear driver's side body panel, which causes the tailgate to fail to open, close normally, or even open accidentally. They believe that this is a manufacturing defect caused by the manufacturer and there is a safety hazard. For safety reasons, I went to the dealer for an inspection. They said they could not find the cause but that the control panel was broken and needed to be replaced. I had to spend a lot of money to replace it. But I still think that the problem was caused by the manufacturer itself.

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