NHTSA Complaint #11718404 — 2018 HONDA ODYSSEY

Bought vehicle new at Millennium Honda, Hempstead New York.Vehicle is not going into reverse when vehicle gets hot. My mileage is 40,512 took it Millennium Honda on October 4, 2025, for diagnostic testing error code P0736 was diagnosed and that my transmission would need’s replacing at a cost of $11,495 for parts and labor, because I was a couple months out of warranty. I have since reached out to Corporate but negative response. I am unable to use my vehicle since which have been at an additional expense to me as I have to maintain insurance and pay for bus, train and taxi services. Not sure what kind of assistance you can offer or even assist in investigating why a vehicle with 40,000 would need a new transmission after moderate use. Thanks for your consideration on this matter.