NHTSA Complaint #11646213 — 2025 AUDI Q7

LANE DEPARTURE: WARNING issue reported to NHTSA

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Complaint Details

ODI Number 11646213
Vehicle 2025 AUDI Q7
Component LANE DEPARTURE: WARNING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Purchased my new 2025 Audi Q7 on 11/23/2024. About a week later, I discovered that after I permanently turned OFF the Lane Departure Warning/Alert, it came back on unexpectedly and nearly caused me to overcorrect during a lane change and nearly caused me to hit an oncoming vehicle. This problem has been recurring at random intervals over the last 3 months of approximately 3 to 10 key cycles with the same safety issues. I've advised the dealership & Audi of the problem and they have refused to do anything since they say it is a 'software problem' and hope to have a 'fix' in Q2 or Q3. I understand that this issue has been ongoing for the last 2 or 3 years on Audi new cars and a software fix has been 'in the works' since then.

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