NHTSA Complaint #11646037 — 2023 KIA SORENTO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11646037
Vehicle	2023 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	February 20, 2025
Date Filed	March 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Was driving up a hill when the 'Auto-Off' light started flashing on the driver display. Car would not accelerate above 20mph. At the top of the hill, I switched gears to neutral and the car began operating as expected; however, the same behavior occurred again at the next hill. Pulled over and restarted the car. Car worked as expected after restart. This is dangerous. I was taking my daughter to school in morning rush hour traffic. We live in a very hilly area and I'm terrified to drive the car. I dropped it off at the dealership almost 2 weeks ago and they have yet to identify the issue. I do see similar complaints on this site so I'm hoping that you are investigating.

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