NHTSA Complaint #11645628 — 2022 CHEVROLET TAHOE

The contact owns a 2022 Chevrolet Tahoe. The contact stated while driving 70 MPH with her child in a car seat in the rear seat, a message advising her to press the Push to Start button was displayed. The vehicle then shifted to neutral(N) unintendedly and stalled, and a semi-truck nearly crashed into the vehicle. The contact was unable to pull to the side of the road completely. The contact exited the vehicle and took the baby out of the vehicle. A Police Officer assisted the contact by blocking the road to prevent a crash. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with catastrophic engine failure; however, the part to do the repair was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer informed the contact that the dealer would be contacted, and she would be informed of the assistance the manufacturer would provide. The failure mileage was approximately 36,000.