NHTSA Complaint #11645532 — 2013 HONDA ACCORD

The contact owns a 2013 Honda Accord. The contact stated that the vehicle was difficult to start. The contacted stated that the battery was replaced several times; however, the failure recurred approximately 3-4 months later. The vehicle was jumpstarted and was towed to a Toyota dealer, where the battery, the alternator and alternator belt were replaced; however, the failure recurred the following morning. Additionally, the contact stated that an unknown warning light was illuminated. The contact became aware that the VIN was included in NHTSA Campaign Number: 17V418000 (Electrical System); which the contact related to the failure; however, the contact had not received a recall notification from the manufacturer. The Honda dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 70,722.