NHTSA Complaint #11687918 — 2013 HONDA ACCORD

In the past 2–3 months, multiple door lock actuators/latches on my 2013 Honda Accord have failed. Both rear doors will not reliably lock or unlock, and the front driver door actuator is intermittent. This means that three of the four doors cannot be secured or opened normally. This is a serious safety and security issue. The car cannot be locked to prevent theft or unauthorized entry. Children or passengers in the rear may not be able to exit safely in an emergency. I am also concerned that the failure could compromise crash safety if doors cannot be unlocked quickly after a collision. Performance Kings Honda (Cincinnati, OH) inspected the vehicle, confirmed the failures, and diagnosed both rear door latch/actuator assemblies as faulty. They provided an estimate of $1,000+ for repairs. I have an open case with American Honda. Honda acknowledges there is no recall, but this appears to be a systemic defect rather than normal wear, since multiple actuators have failed simultaneously. There were no warning lights or messages. The issue developed gradually, starting with difficulty locking/unlocking one door, followed by failure of the others. The vehicle remains available for inspection at the Honda dealership.