NHTSA Complaint #11645502 — 2023 CHEVROLET BLAZER

On February 14, 2025, at approximately 0700 hours, I was traveling southbound on XXX, approaching a left turn (eastbound) onto XXX. I was the first vehicle in the turn lane with no other vehicles or pedestrians in front of me. The road conditions were clear, dry, and cold. Upon receiving a green light to proceed with my left turn, I began to accelerate without issue. However, approximately halfway through the turn, my vehicle's pedestrian collision avoidance system was unexpectedly triggered. The red windshield alert light began flashing, accompanied by an audible warning, followed by hard braking. My vehicle came to a stop in the middle of the turn, despite there being no vehicle, pedestrian, or any other object in my path. This sudden and unwarranted activation of the emergency braking system put me at great risk. Had a vehicle been traveling northbound on XXX, it would have collided with my vehicle. Similarly, if there had been a vehicle behind me, it could have caused a rear-end collision. The system’s phantom activation, with no clear reason, was extremely alarming and could have resulted in a serious accident. I have experienced sporadic false alerts in the past, including red windshield alerts with audible warnings, typically during heavy traffic in parallel lanes. However, this was the first time the system engaged the brakes. I immediately deactivated the feature after returning home. On February 25, 2025, I took my vehicle to XXX, for inspection. During my visit, the service department could not identify any issues with the system. They kept the vehicle for further diagnostics and performed a road test on February 26, 2025. However, no issue was found, and the emergency braking did not activate during the test. I was informed that there was nothing more they could do.