NHTSA Complaint #11645456 — 2024 KIA EV9

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11645456
Vehicle	2024 KIA EV9
Component	ELECTRICAL SYSTEM
Date of Incident	January 22, 2025
Date Filed	February 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Battery Management System light came on 1/22 , battery wouldn’t charge past 80% - took into Kia Burlington NJ for service- they diagnosed vehicle and put it on charger and was told issue was resolved. I am noticing that my battery pack is having issues- battery pack is 99kw when it goes down to 10 % in can charge it all the way to 100% but only 50kw is dispensed. Meaning that there is 40kw of battery that is unaccounted for. My max range is extremely limited to 120mi on a full charge. I understand winter can affect range but with the constant charging- i haven’t been able to dispense the full 90ish kw of charge. Concerned about my safety and a potentially defective battery pack.

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