NHTSA Complaint #11645101 — 2020 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11645101
Vehicle 2020 FORD F-150
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Got into my truck as normal and closed the driver side door, only to find the notification on the dash that the driver side door was still ajar. While driving, the alert just keeps sounding off and the dome lights will not go off. It appears that the door latch sensor is faulty, or at least that seems to be the consensus from the dealership. But I've also read that it could potentially be the wiring harness. Safety is at risk because this creates many distractions while trying to drive. The lights stay on, there is constant alerts going off on the dash, and notifications pop up every time I stop or slow down, and I have to manually set my dash back to the odometer so I can see how fast I'm going. 3 separate distractions all from 1 issue. The dealership just wants to replace the door latch because the sensor is built in. But they state it is a common occurrence, and there are plenty of instances just like this online. I am taking my truck to the dealership tomorrow to have them look and potentially replace the door latch because I can't handle the constant alerts while driving. There was no prior indicators to this issue. I drove my truck to work just fine, parked it, and went to get in it at lunch and then the problems began. Out of nowhere.

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