NHTSA Complaint #11645073 — 2021 FORD F-150 HYBRID

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11645073
Vehicle	2021 FORD F-150 HYBRID
Component	STRUCTURE:BODY
Date of Incident	January 3, 2023
Date Filed	February 26, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

: Driver side door latch, yes it's available for inspection and has been inspected by Tasca Ford Cranston RI 02920. : In a cold environment Driver side door can not be opened from the inside. Interior door latch freezes making it impossible to open door. Door must be opened from the outside. In some cases latch freezes and door will latch closed. You have to physically hold the door shut in order to drive! : This was inspected and issue confirmed by Ford Dealership and service advisor. Video has been taken. : First issue was in 2023 after used vehicle purchase. Issue is on going, during below freezing days.

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