NHTSA Complaint #11645035 — 2019 FORD F-150

The contact owned a 2019 Ford F-150. The contact stated that while driving 35 -40 MPH and veering to the right, both tires hit the curb causing both tires to blow out. The steering wheel jerked to the right and the vehicle's front end landed into an embankment. The vehicle was towed and deemed totaled. A police report was filed. The contact sustained an injury of the compressed fracture of the L1 vertebra with fracture, bruises across the neck, and abdomen. Medical attention was needed. The dealer was not contacted. The contact stated immediately after they began receiving text alerts of air bag failure and were disabled via the vehicle app. The manufacturer was not notified of the failure. The failure mileage was 83,000.