NHTSA Complaint #11644992 — 2024 KIA EV9

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11644992
Vehicle 2024 KIA EV9
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The Kia EV9 has a defect in its suspension that causes the rear end to "bump-steer" over imperfections in the road, giving the driver a scary sensation of losing control. For example, driving on the highway in a corner, if you hit an expansion joint or pothole, the vehicle will require a quick steering correction while the vehicle's rear-end enters what feels like an oversteer condition. This reduces confidence in the vehicle's ability to hold the road. In poor weather like snow, it's impossible to discern whether the vehicle's rear end is sliding, or if it's the bump-steer condition occurring. My wife refuses to drive the car in inclement weather, despite the vehicle being fitted with snow tires. It is a very scary feeling. Kia has yet to issue a TSB for this on 2024 and 2025 model year vehicles, and it seems that all trim levels are affected after discussing with the community on forums. Even after dialing in the alignment perfectly to manufacturer specifications, the issue does not resolve.

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Other SUSPENSION Complaints

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#11714058 I recently purchase my 2024 EV9 from Carvana with 9578 miles listed on 12/12/25. Doing my 7 days to purchase this SUV...
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#11693716 When driving between 20-40 mph and hitting a rough patch of road, pothole, expansion joint, or uneven pavement, the v...
#11684238 1. When I go over bumps, the car behaves as if it's about to lose control. It porpoises and at one point it feels lik...

Recent Complaints for the 2024 KIA EV9

#11716100 VISIBILITY/WIPER Windshield wipers stopped working in middle of bad snow storm. I had to pull over, wait for the weather to improve be...
#11714058 STRUCTURE:BODY I recently purchase my 2024 EV9 from Carvana with 9578 miles listed on 12/12/25. Doing my 7 days to purchase this SUV...
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#11712169 FIRERELATED The contact owns a 2024 Kia EV9. The contact stated that while her husband was driving at an undisclosed speed, a bur...
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