NHTSA Complaint #11644862 — 2025 LINCOLN AVIATOR

We have been experiencing multiple electrical and mechanical issues with our brand new 2025 Lincoln Aviator since we bought it approximately 4 months ago. The car frequently fails to start, with at least ten or more instances of this problem. We have taken it to the dealership two or three times, but despite their claims that the issue has been fixed, the problem recurs within a week or two from picking the car up from the dealer. There was a time when the car has shut off while stopped at a traffic light, and when the light turns green, it won’t restart. In some cases, it has taken anywhere from 30 minutes to two hours before the car would finally start again. Additionally, various warning signals appear on the dash cluster, including alerts about the emergency brakes and collision warning system not functioning properly. Additionally, we experienced issues where the car doors won't open right away due to this mechanical issue. This is a serious safety hazard, as the car shutting off unexpectedly in traffic puts us at significant risk. It is especially concerning because this is our family vehicle, and we frequently travel with two infants in car seats and our elderly parents. Despite multiple visits to the dealership, the issue persists. We even reached out to the parent company, Lincoln/Ford, and they essentially told us that there is nothing they can do, this is a "known issue with the 2025 Lincoln Aviator". After researching online, we found that other 2025 Lincoln Aviator owners have reported similar electrical and mechanical problems. We are extremely concerned for our safety and fear that this issue could lead to a serious accident. However, this is our only vehicle, leaving us with no alternative but to continue driving it despite the risks. Please note, as I type this message, we have an appointment this week to drop the car off again for service.