NHTSA Complaint #11692643 — 2025 LINCOLN AVIATOR

I was sold on [XXX] this vehicle with an active recall. I was later told by the dealer, BeauTownsend Ford, that only they could fix this recall and no other dealer could touch the car until they fixed it. When an unrelated repair was needed I took it to my local dealer. They could not find record of the sale being registered with the Company, Lincoln, and therefore could not start the repair or assist in completing the safety recalls. When contacting BeauTownsend Ford, where the vehicle was purchased, they said my only option was to bring the car back to them. I asked about why the sale had not been registered and did not get an answer. I have reached out multiple time through email and phone and am not getting any response in my request for them to register the sale. The dealership this vehicle was purchased from: BeauTownsend Ford 1020 W National Road Vandalia OH 45377 I believe these actions are an effort to cover up a stop sale that they knowingly proceeded with. I have both repairs and safety recalls that I have attempted to have completed but am unable to unless I bring my vehicle to them since I am unable to get them to register this sale. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)