NHTSA Complaint #11644821 — 2019 FORD EDGE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11644821
Vehicle	2019 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	February 25, 2021
Date Filed	February 25, 2025
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

The contact owns a 2019 Ford Edge. The contact stated that the vehicle was experiencing an abnormal battery drainage, causing electrical functions, including the door lock power switch to become inoperable. The contact stated that the battery had been replaced three times within four years. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000.

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