NHTSA Complaint #11644576 — 2023 FORD EXPLORER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11644576 |
| Vehicle | 2023 FORD EXPLORER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 20,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
The contact owns a 2023 Ford Explorer. The contact stated while driving 60-70 MPH, the rear subframe bolt detached, and destroyed the axle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V675000 (Power Train). The vehicle was towed to the local dealer, where it was diagnosed and determined that the rear axle was damaged, and the horizontal bolt had fractured in half. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.
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