NHTSA Complaint #11644514 — 2021 RAM 3500

The contact owns a 2021 Ram 3500. The contact stated that after starting the vehicle, the accelerator pedal was depressed, but the vehicle failed to drive forward or to reverse. The RPM was raised high, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the transmission needed to be replaced; however, the parts were on backorder. The failure recurred, and the vehicle was towed to the farm. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 64,000.