NHTSA Complaint #11705984 — 2021 RAM 3500

TIRES issue reported to NHTSA

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Complaint Details

ODI Number 11705984
Vehicle 2021 RAM 3500
Component TIRES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

I have had two tires separate in the past couple of months with less than 24000 miles and 5 years old. I filed a complaint with Nexen and they sent a partial payment for the first one but rejected the second claim that happened less than 500 miles of the first claim. They claim the tires are separated because of the low miles on the truck and it is not driven enough. Less than a year ago my brother had the same issue with the same tires and truck with similar mileage and was sent a check for 6 new tires. I have additional photos and photos of the other tire as well as emails with Nexen and XXX Sr. Quality Analyst © [XXX] [XXX] ® [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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