NHTSA Complaint #11644448 — 2021 BUICK ENCLAVE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11644448
Vehicle	2021 BUICK ENCLAVE
Component	ELECTRICAL SYSTEM
Date of Incident	February 17, 2025
Date Filed	February 24, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Power Liftgate was functioning erratically and now it won't open at all. Currently there is no way to manually open the liftgate or access the rear of the vehicle without climbing through the vehicle to get to the trunk area. Electrical switches on inside, exterior of vehicle nor the keyfob will open the liftgate. Previously the liftgate opened on its own at unintended times and now it has simply quit working. Safety issue was when it was opening while driving. It is not currently doing this since it won't work anymore. Complete Failure happened around 54K miles.

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