NHTSA Complaint #11644344 — 2023 FISKER OCEAN

Prior to a recall-mandated update of the vehicle's operating system, I received numerous (daily) ADAS warning lights and sounds. Regen braking often (2-3 times per week) jerked the car abruptly. Additionally, the ADAS lane-keeping process was jerky. The vehicle was evaluated by an over-the-air (OTA) team and determined to be ready for an OTA update, which occurred from 11/11/ to 11/12/2024. This update was managed by an OTA team that was mandated and funded by these NHTSA recalls: 24V865000 (Regen Braking OTA-2.2), 24V405000 (Warning Lights OTA-2.1), and 24V404000 (MCU/VCU Loss of Power OTA-2.1). The OTA update only partially loaded, with the vehicle was at OS 2.2 (2/3) and inoperable for 2 months, from 11/12/2024 through 01/12/2025. I made numerous attempts for support during this time, with communication via the Fisker Owners Association but no information from the OTA team. After I replaced the 12V battery, two recharges, and a remote tech support, the vehicle's electrical system was again available to receive an additional OTA update yet not operable. With limited notice, the vehicle received some of the missing components of OS 2.2 on 01/23/2025, at which point the vehicle was operational again. Though at this time the key fob only connects as an NFC device, with the potential risk of the key losing security connections while driving (and thus turning off, mid-drive). This has not occurred but a technician has noted this risk and I now "velcro" the key to the NFC port while driving. I have yet to receive two additional recall repairs: 24V499000 (Water pump), 24V466000 (Door Handles). I have an appointment with a former Fisker technician who has stated that I will need to pay him directly for the service time for replacing the water pump, and then seek reimbursement from the managers of the mandatory recall.