NHTSA Complaint #11644297 — 2018 JEEP WRANGLER

The Factory Aluminum Steering Box presents a severe safety hazard and should be immediately recalled due to its dangerous failure in cold temperatures. In low temperatures, the steering sticks and does not move freely, making normal driving extremely hazardous for both the driver and others on the road. While straight roads may not reveal the issue, attempting to turn on a curve becomes life-threatening—the wheel sticks, preventing necessary maneuvering. Once it finally releases, it can lead to overcorrection, which is especially perilous on slick, icy, or snow-covered roads. This issue occurs without warning, at any speed, and significantly increases the risk of crashes. FCA is aware of the problem and has issued a Technical Service Bulletin (TSB) [XXX] ), but this is not a recall—meaning owners are left at risk. This failure nearly caused me a head-on collision and a run-off-road accident while traveling with my family. The safety implications are undeniable, and action must be taken before lives are lost. This is not just a mechanical flaw—it’s a critical safety failure that demands an urgent recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)