NHTSA Complaint #11644142 — 2018 MAZDA CX-5

I purchased my CX-5 from Mazda dealership when new. The vehicle has been having coolant issues where the Electronically controlled thermostatic valve (ECTV) will open prematurely at 120°F instead of at higher temperatures. This all leads to higher fuel consumption, premature wear and tear on the engine, higher water condensation in the engine oil, poor engine and cabin air performance. I had it diagnosed at the Mazda dealership where I bought it from (Previously it was Sussman Mazda of Abington, now Fred Beans Mazda of Abington in PA) and they said the values are admissible by Mazda and not indicative of a problem. However, my vehicle cannot reach normal operating temperature of 198°F when driven for 50 miles at ambient 28°F for over an hour due to premature opening of the ECTV at lower temperatures. There are no codes showing up relating to the issue, therefore the dealership declined any repair works to be done.