NHTSA Complaint #11644081 — 2023 RAM 1500

The contact owns a 2023 Ram 1500. The contact stated that while driving at 45 MPH, the check engine warning light illuminated, followed immediately by the battery warning light. The contact stated that the instrument panel illuminated and the message "Low Voltage 11.3V" was displayed. The contact drove the vehicle to an independent mechanic and was instructed to return home and immediately call the manufacturer for assistance. The manufacturer was notified of the issue, and a local dealer was notified. The contact was informed to tow the vehicle to the dealer. The vehicle was towed to the dealer and the contact was informed that the alternator had failed and needed to be replaced. The contact was later informed that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure and suggested a reimbursement for a rental vehicle. The vehicle was not repaired. The failure mileage was 14,818.