NHTSA Complaint #11643954 — 2023 FISKER OCEAN

NHTSA recall campaign numbers are below. Or can be found on this website [XXX] . 24V865000 (Roll away OTA-2.0) 24V865000 (Regen Braking OTA-2.2) 24V499000 (Water pump) 24V466000 (Door Handles) 24V405000 (Warning Lights OTA-2.1) 24V404000 (MCU/VCU Loss of Power OTA-2.1) Here is a summary of some of the statistics the FOA has been sharing with owners on the process, you can use these to support your positions. Every week of OTA updates has had vehicles whose owners have reported them as undrivable afterward (~2%-5% usually). Windows are 48 hrs long, car is unusable for the entire window. Partial updates are expected, and another 48 hrs may be required to complete. Complete updates (correct sounds and all), per owner surveys, have been under 30%. One set of numbers shared with FOA, and then shared with owners, was that only ~10% of the fleet (~300) was updated after 5 weeks of attempts and over 800 VINs submitted for attempt. There are only ~20 US service people available for the entire country, and only ~5 travel nationwide to fix our vehicles when a car is undrivable. [XXX] Recall rates shared in the email announcement, repeated for your reference here. Up to $175 for a water pump replacement and all door handle checks $85 for the replacement of a faulty non-NFC door handle (so any door handle that is not the driver’s door handle), $100 for the replacement of the NFC’ed, driver’s door handle. $225 for a manual 2.2 update regardless of the starting software version, or $375 for all three (manual 2.2 update, water pump replacement, and all door handles checked). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)