NHTSA Complaint #11643926 — 2020 FORD RANGER

Date/Time: [XXX] Approximately 3:00PM local Weather: About 10F, light wind. No precipitation. Event Description: Vehicle had sat for > 12 hours. Started vehicle and operated wipers to clear snow. Vehicle was in 2WD; Shifted to “D” and began driving forward down driveway slowly; normal throttle response. Shifted from 2WD to 4WD. 4WD engaged, and there was normal throttle response. After driving for about 15 seconds, near end of driveway, removed foot from accelerator to slow to see if there was traffic. I saw that there was none and tried to accelerate. No throttle response; the vehicle came to a stop in the snow. Note: when I state “no throttle response”, I mean no engine revving; it was not simply that the drivetrain wasn’t sending engine power to the wheels, the engine wasn’t increasing throttle as I commanded. Momentarily surprised, I pressed harder to about 30% throttle, still no response. I removed my foot from the accelerator and applied the brake. As I did so, looked at the center console display. It was showing that it had lost connection with my phone (I had left it in the house) and it was trying to reconnect. At that moment I felt a slight “bump” of acceleration. The time between first noticing no throttle response and feeling the “bump” was about 3 seconds. I decided to go back for my phone (and I also didn’t want to get on the road with a wonky throttle) so I backed up to the house; normal throttle response. I retrieved my phone and everything operated normally after that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)