NHTSA Complaint #11706732 — 2020 FORD RANGER

Brought the vehicle to the dealer for standard 40,000 mile service. When it was raised on their lift, the rear end dropped out because both driver and passenger side leaf springs had broken at the mount bushings. The springs had been broken for some time, as there was significant rust at the broken points. The truck drove normally. This was only discovered once the truck was on a service lift. The weight of the truck was resting on the intact part of the springs, but may have completely disconnected if I had hit a large enough bump while the springs were broken. This would certainly have caused a loss of control, and likely resulted in a crash. The dealer confirmed that this was a manufacturer defect. Despite being past the warranty period, Ford agreed that this is a defect. They used the "Ford ESP" extended service plan to with the cost to perform the repair, though I did not have an extended service contract. I searched the internet, because this should not be possible on a vehicle with this age and mileage. I discovered many reports of similar occurrences on the 2019-2022 Rangers. [XXX] [XXX] I found similar reports on Reddit and other sites. This is dangerous and appears to be a common defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)