NHTSA Complaint #11643889 — 2024 TESLA MODEL X

The tire blow up on the freeway while driving with no impact, collision or any warning or any external factors, it’s very well documented all over the internet that Model X Tesla have serious Tire problems associated with faulty tire pressure system TPMS and in accurate tire reading as well with a car alignment that don’t compensate or adjust for the air suspension height changes that is available within the car settings and that causes a rapid and dangerous uneven tire wear that could lead to a tire failure on the road while driving. Tesla just recently recalling 700,000 cars with tire pressure issues and my car is effected as well because we never received any warning before the blowout. We did inspect the tire and documented everting showing no evidence of any that went through the tire to cause it go flat, the car is 8 month old and everything is fairly new and we should never have to deal with such and event that almost got us killed on the freeway, also since we were forced to exit the freeway for our safety driving on a flat tire that did cause a serious damages to the tire and vehicle with no spare wheel available to get it replaced on the spot to prevent any further damages, the car is not safe to be driven with serious Tire Pressure and bad alignment that comes from the factory that don’t match the suspension profile selected by the user that puts lots of unnecessary stress on the tire that causes a serious dangerous event to happen anytime. Tesla is refusing to take any responsibility for this issue even though it’s very well documented and we end up with a $4500 bill, something that we never should be responsible for. Also Tesla manager Oliver Ftankcom suggested that it’s ok to risk our lives staying in the car and not move it after a flat tire so we don’t cause more damages to the car, but we would of been killed on the freeway waiting for 4 hours for a tow truck to show up, so we had no choice but to exit the freeway for safety with a spare tire.