NHTSA Complaint #11643882 — 2024 GMC YUKON XL

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11643882
Vehicle 2024 GMC YUKON XL
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I purchased my new GMC Yukon XL in October 2024. In February, with about 9,000 miles on it, I was approaching a highway intersection and beginning to brake. My vehicle put itself into Neutral, and then shut off -- while I was still moving. No dash lights came on, except for a message stating that I needed to press the brake and restart my vehicle. I took my vehicle into the dealership where I purchased it and they kept it for 8 days. They were unable to reproduce the issue and didn't do anything to mitigate the problem except for doing a "radio update" and adding lubricant to a window track. I was told I have to wait until it happens again and try to record it.

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