NHTSA Complaint #11715415 — 2024 GMC YUKON XL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11715415 |
| Vehicle | 2024 GMC YUKON XL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
About 4 weeks ago my vehicle began shaking uncontrollably while driving. The check engine light illuminated and multiple warnings appeared including emissions system, variable valve timing system, engine and transmission failures shown on the GMC app. I contacted the selling dealership and was given an appointment 4 days later. Later that day I drove less than 5 miles to pick up my children from school. During that drive the vehicle filled with a strong gasoline odor and exhaust fumes were overwhelming. I feared the vehicle could catch fire. I contacted the dealership again, stated the vehicle was unsafe, dropped it off at approximately 8:00 PM and was required to obtain my own rental vehicle. After one week I was told the engine required a camshaft and lifter replacement. Inspected & approved by extended warranty, parts were ordered and installed. I retrieved the vehicle on 23 days after the initial failure. The following morning (24th day) while driving approximately 75 mph on a major interstate with my children the vehicle suddenly shifted into neutral and would not re-engage. I was unable to shift into any gear and coasted to a narrow shoulder inches from traffic and guardrail.The dashboard stated the vehicle could not shift into gear and instructed me to push the start button. The engine would not restart. We were stranded approximately two hours in 10-degree weather on a major interstate with heavy semi-truck traffic. Roadside assistance was required. 3 days later the dealership stated the failure was a fuse block. After replacement the vehicle was test driven and stated to be operating normally. A second dealership employee test drove the vehicle, it died again and had to be towed back to the dealership. The battery was replaced after draining while disabled. Repeated mechanical and electrical failures resulted in complete loss of power at highway speeds and placed my children and me in immediate danger. I no longer believe this vehicle is safe to operate.
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