NHTSA Complaint #11643727 — 2020 SUBARU ASCENT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11643727
Vehicle 2020 SUBARU ASCENT
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

Ever since our car went in for re-programing CVT drive chain it progressively has been having a problem of something slipping in drive and in cruise control. feels like a loss of power and a feeling chatter from transmission. Now when you put it in drive it makes a jerking noise. the thing is that we never had this problem until it went in for this recall. it's been back twice and they claim they can't find any problem but continues to get worse. it happens every time we drive it . just returned a 700 mile trip and it's very annoying. Also we do have an extended warranty.

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