NHTSA Complaint #11643713 — 2021 FORD BRONCO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11643713
Vehicle 2021 FORD BRONCO
Component SUSPENSION
Date of Incident
Date Filed
Mileage 25,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2021 Ford Bronco. The contact stated that while driving at an undisclosed speed, the vehicle was swerving all over the road. The vehicle was driven to the residence. The contact became aware that there was oil on the ground underneath the vehicle. The contact stated that the left rear shock absorber had no cushion or oil. The vehicle was taken to the dealer where it was diagnosed. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 25,500. VIN tool confirms parts not available.

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