NHTSA Complaint #11643672 — 2024 HONDA CIVIC HATCHBACK

The contact owns a 2024 Honda Civic Hatchback. The contact stated that while driving in traffic on the right-hand side at 10 MPH, there was slight snow, and another vehicle on the left-hand side started to spin out of control. Colliding with the contact, making the contact vehicle spin out of control and going under the side of the overpass until the vehicle came to a stop. Initially, there were no warning lights illuminated. After the crash, an oil pressure low message was displayed. None of the air bags deployed. The contact did not suffer injuries. No police report was filed. The vehicle was towed to a collision center which was in the process of being repaired. The contact was informed by the insurance company that his claim had been approved for the damages. Then the collision center informed him once the vehicle was disassembled there was extensive repair in damages. The dealer was not made aware of the incident. The contact tried to make the manufacturer aware of the failure but he was not able to speak with a manager. The failure mileage was 4,500.