NHTSA Complaint #11643659 — 2016 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11643659
Vehicle 2016 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

When temperatures were around 0 degrees, I was driving to work and I started hearing a noise and the car was shaking. I oil all over the ground and checked the oil once parked, the dip stick had no oil and there was white foam under the oil cap. This issue could've cause me to lose control of my vehicle while driving, putting myself and anyone around me at risk. I had the vehicle towed to a dealership where they found out that the rear main seal failed. They replaced the rear main seal along with the front main seal and sent me on my way. I had no issues for the next month, but the weather went back below 0 degrees and the same issue happened again, this time there was ice found in the intake manifold. This repair is being completed now. The vehicle has not been inspected by anyone other than the dealership. No warning light, messages or any other symptoms were present prior to the failure. The engine light DID NOT turn on when the seal "blew" but did turn on after turning the car off and back on.

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