NHTSA Complaint #11643217 — 2023 FISKER OCEAN

* Safety recall 24V499 - replacement of cabin electric water pumps. Pump was replaced [XXX] by Nuts and Volts automotive. Cost to me was $185.71 including parts, supplies and $150 labor. Liquidating trustee / American Lease is providing $175 for pump replacement and door handle checks. * Safety recall ?? - replacement of door handles that fail a pull test. I had a front drivers side and a right rear door handle that failed the pull test as administered by Nuts and Volts Automotive using the prescribed tool on [XXX]. Cost to replace will be $150 for NFC front door handles and $100 for the right rear, vs Liquidating trustee / American Lease is providing $100 for NFC door handle and $80 for others (right rear in my case). The tool was not available when the pump was changed. Problem - door handles being provided by American Lease (as designated by the liquidating trustee) are the original design and left over inventory. The newly produced better design handles are still in England with the manufacturer Chevalier. We need these door handles!! The recall for the ADAS alerts (cluster telltales) # 24V405 (campaign TSB70062404) - has not fully resolved the nuisance cluster telltale alerts. The OTA team needs to be more precise with the updates and not leave some of the numerous electronic modules partially updated. Some incomplete updates cause owners cars to malfunction or stop responding (BRICK). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)