NHTSA Complaint #11643184 — 2021 GMC SIERRA 2500 EXTERIOR LIGHTING

Complaint Details

ODI Number	11643184
Vehicle	2021 GMC SIERRA 2500
Component	EXTERIOR LIGHTING
Date of Incident	January 30, 2025
Date Filed	February 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Known issue and has been attributed to a manufacturing defct, but no recall- Leaking headlight caused damage to headlight- now turn signal and headlight do not work. Entire assembly needs to be replaced, GM / Extended Warranty Company will not cover, this safety part. Head light and turn signal were working on the way to the dealer, 1 month later when we picked it up - Right turn signal malfuction reading appeared on dash, headlight blinking and will not work. Picked up on Friday 1/30/25, and made an appointment for the following Wednesday to take it back in. Was told by dealer today that the replacement will not be covered and will cost $2100.00 to replace. This is a safety part and the truck can not be driven legally or safely without both headlights working.

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