NHTSA Complaint #11637853 — 2021 GMC SIERRA 2500

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11637853
Vehicle 2021 GMC SIERRA 2500
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

The front left headlamp assembly low beam light unexpectedly began to flicker repetitively until the vehicle was turned off. In addition, the left front turn signal was failed, but an indication of the failed turn signal was not always present. The headlamp assembly was taken in for replacement at a local GMC dealership promptly due to safety concerns of operating the vehicle on public roadways with this condition. The safety of others was at risk due to the strobing effect of the flickering lights and not being able to drive the vehicle during conditions where headlights are necessary. The flickering/strobing condition of the headlamp was highly distractive and puts other drivers are risk. In addition, due to the natural height of the vehicle the cast of the beam is closer to the rear view mirror height of the majority of vehicles. The problem was confirmed by a local GMC dealership and was identified as a faulty headlamp assembly. The vehicle was not inspected by any other party besides the dealer who performed the diagnosis and repair. There were no symptoms of warning messages prior to the failure.

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