NHTSA Complaint #11643178 — 2019 HONDA CR-V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11643178
Vehicle 2019 HONDA CR-V
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I am writing a complaint for 2019 Honda CR-V. While I am aware of the fuel pump recall for this model, what is not recalled and needs to be are the multiple dashboard lights that turn on and remain lit that many owners of this model and several years earlier have not been able to find solutions for. The lights turn on regardless of having a new battery. 2017-2019 Honda CRV owners have not been able to get a clear answer from dealers, and only have been told by Honda to "go to a dealer" who is not able to give a solution. Some have reported that the issue is poor fuel inspectors that needs to be replaced. Finding answers to this is costly after already investing in a vehicle that we trusted would be safe. The multiple dashboard lights are distracting and a safety hazard, and the fact that we do not know the reason they are turning on puts us in a position of driving on the road without knowing if our vehicle will stall, break down, etc. My personal vehicle has been inspected. I am requesting, at minimum, that if a recall cannot be issued, then owners be provided at least one free diagnostic service at a Honda dealer to address an issue that was the responsibility of the vehicle maker.

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