NHTSA Complaint #11643112 — 2021 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11643112
Vehicle 2021 RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The Alternator/MGU has failed. There was a mild whuring noise at first. Within a few days, the truck died at a stop light and would no longer start or go into neutral. I got two warnings, one the day before the failure saying "Battery saver activated", then right before the truck died, I got this again and the alternator light lit up on the dash. With almost zero warning of this failure, we ended up stuck in rush hour traffice at a stop light. The truck is being towed to a dealership now, after the shop we were towed to told us they wouldn't be able to repair the truck due to lack of parts. I'm being told there are massive backorders for the part and it could be months before my vehicle is returned. Reading many reports of this happening to others with the RAM etorque engine. This should be recalled and remedied before it causes someone to be hurt.

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