NHTSA Complaint #11642968 — 2024 CHEVROLET TAHOE

Key fob does not work even when inside vehicle or either cup holders. I was able to use auto start a few times but having both keys inside or using one or the other spare or primary causes the no key fob message. The only thing that has worked has been to open hood, disconnect primary battery terminal and wait ten minutes. Afterwards, everything seems to be working. I refuse to believe that a brand new vehicle has to be operated in such a manner. I’m a nurse who works 15 hours a day and all I wanted was to go home to my family but now I’m stuck at work waiting for my husband to come disconnect my tahoes battery for ten mins before it hopefully works again.