NHTSA Complaint #11642938 — 2015 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11642938
Vehicle 2015 RAM 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On [XXX], I was driving my 2015 RAM 1500 EcoDiesel in [XXX] when all of the sudden it will not accelerate and a check engine lamp illuminated. It was a near-miss to getting into an accident because the truck drastically slowed-down and wouldn't continue to accelerate. Due to the urgency of the situation, I was prompted to bring the truck over to the nearest Chrysler Dodge Jeep RAM dealership in Ontario. Scan diagnostics was initially performed and P0336 - Crankshaft Position Sensor Performance was detected. CDJR Dealership in Ontario further found out delamination and broken pieces on crankshaft tone wheel but only have addressed the recall pertaining to fuel pump (Recall No. 22V406000). The truck would exhibit prolong cranking followed by a "Service Electronic Throttle Control" warning sign that pops-up in the dashboard every time an attempt to start the engine will be made. This have been duplicated when at the dealership and multiple times after [XXX]. I have later found out that there was a prior recall associated with Loss of Crankshaft Position (Recall No.W58) that was launched back in August 20, 2020, however, the corrective measure didn't include parts replacement but only reprogramming. Fiat Chrysler Automobiles have: Service Recall W58/NHTSA 20V-475 that have been APPLIED (launched in March 20th, 2020; Repaired in March 13th, 2021 - reprogramming), and also Service Recall 66A / NHTSA 23V-411 that the dealership is NOT WANTING TO APPLY or COVER (launched in June 7th, 2023 - parts replacement). As such, there is a disconnect between the two Safety Recalls from Stellantis / FCA US LLC. Reference Weblinks: [XXX] Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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