NHTSA Complaint #11642916 — 2023 FISKER OCEAN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11642916
Vehicle 2023 FISKER OCEAN
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I am $851 out of pocket for repairs to address NHTSA mandated recalls. Software updates have not fully addressed all issues, notably excessive and distracting repeating audible and visual driver alerts related to ADAS failures, especially when raining, dark, or driving into direct sunlight. Vehicle was subject to multiple recalls (software: 24V865000, 24V623000, 24V405000, 24V404000; hardware: 24V499000) manufacturer is bankrupt, zero follow-through from trustee / administrators to enable me to get these recalls addressed. There is an "OTA" team who are responsible for delivering software updates over the air. They are opaque, uncontactable, and appear to operate beholden to no-one. They have failed to establish a method for providing the NHTSA mandated software updates. The Fisker Owner's Association has attempted to fill the administrative delinquency but they are also not getting support. My complaint is based on the requirement that the manufacturer ensures I am not out of pocket for the cost of the remediation work to address the recalls and they have failed to provide a way for me to do this. As a result I have paid out of pocket to have them addressed. Attached is the invoice from a local garage for software updates ($495 labor) and water pump replacement ($325 labor + $31 parts).

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