NHTSA Complaint #11642649 — 2023 FISKER OCEAN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11642649
Vehicle 2023 FISKER OCEAN
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I request that compliance to Fisker Recalls be enforced due failure of Fisker (Bankrupt) , and its OTA team and trustee to pay for water pump recall service and to complete other required other recalls. I have paid out of pocket a service tech $200 for the water pump recall, , $175 plus $25 for mobile/travel fee. The trustees have not been responsive on how to get service or on reimbursements. The OTA team responsible for Software recall work has also been non-responsive. I have received a partial OTA update that does not include any of the components required by the recall work . Also after the bankruptcy , near my home in Arizona, Fisker FAST tools were being used to perform software recall work on cars being transferred to American lease. Fisker employees at the tempe site were unresponsive to have my vehicle updated. And then the Fisker FAST tools for updating software were not left in the Arizona and Nevada area. A Fisker Fast tool should be provided to a regional service tech without cost instead of the rumored $16000 fee being asked by American lease. I recommend the tool be provided free of charge to Chris Peralta, A Fisker trained tech who is authorized by the Fisker Owners Association and who has been performing service work for many vehicle owners in the Arizona and Nevada Areas.

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